We’re hiring!

We’re expanding!  To help maintain our excellent reputation and continue to offer superior IT support services to our clients, Q6IT are looking to expand its team.  With flexible and remote working being our core business model Q6IT are looking for two individuals to join our small team who are enthusiastic to embrace new skills and technology.

Marketing & Admin Support Assistant

Ref: Q6/MKTADM

Q6IT have created an opportunity for an individual to provide support in Administration and Marketing. As a key member of the team, we are looking for someone who has a real hands-on approach to their work.

The successful applicant will:

• Assist in creating social media posts and marketing campaigns for the business as well as some of its clients using Canva, Publisher and Adobe Photoshop.
• Plan and schedule social media campaigns and marketing projects to fit in with deadlines and seasonal projects using multi-post platforms such as Hootsuite.
• Good knowledge of social media platforms is required but additional, more in depth training will be provided such as statics, analysis of marketing data and metrics.
• Track and monitor the success of various social media and marketing campaigns
• Provided with access to a variety of learning and tutorial resources to further knowledge – applicants must be happy researching and open to learning new skills.
• The applicant will be dealing with customers on the phone.
• Time will be spent researching the market, reviewing competitors, and reporting on findings.
• Any interest in videography and photography will be useful to help create bespoke content.
• Web development skills will be an advantage – and the successful applicant will have responsibility for updating website content for both internal and external clients’ websites.
• Applicants should have a keen eye for detail and accuracy to ensure that the finished marketing material is well presented and free from mistakes.

Hours of work:  25 hours per week (can be flexible on days)

Duration: This is an initial 6 month contract with the potential to be offered a permanent position

Salary: Dependant on experience with review after 3 months – 28 days holiday (incl Bank Holidays), Pension Scheme

This vacancy is also registered under the .gov Kickstart Scheme

IT Support Helpdesk Technician

Ref: Q6/ITTECH

Q6iT are offering an individual who is enthusiastic to develop new skills; build knowledge and confidence within the world of IT technical support.

Duties, knowledge and experience:

• Understand how to prioritise IT support tickets in terms of severity and urgency
• Responding to daily IT support queries from customers over the phone through remote support
• Build relationships and improve commucanition skills through both face to face and over the phone communications.
• Updating the IT ticketing system with actions and resolutions
• Building and contributing to the company’s knowledge base by creating documentation about technical issues and resolutions (keeping information for future reference)
• Put forward new ideas for improvements through researching technologies and new software etc for the business.
• Understand and promote the importance of Cyber security and network security
• Hands on experience of repairing computers and laptops
• Install/uninstall software – remote IT support and fault diagnostics
• Configure and set up new equipment and new user profiles
• Occasional requirement to assist with onsite installations of networks and cabling in premises
• Configuration and installation of Wi-Fi, Routers and Firewalls
• This is an exciting opportunity for someone wishing to progress as an IT technician. As a small company we are able to provide exposure to a wide range of IT service areas, enabling the successful applicant to gain a wide range of knowledge and skills.

Applicants interested in applying for these vacancies can do so by sending a CV and salary expectations to Jo Watkins (email: jo@q6it.co.uk).  We’re happy to speak candidates over the phone for initial enquiries – we look forward to hearing for you. All applications will be dealt with in the strictest of confidence.